Trust & Privacy

When you place an order or contact us, we collect the details you provide — name, phone number, shipping address, email, and the items you select. We use this information only to fulfill your order, confirm delivery, and respond to your messages.

Your contact and address details are shared with our shipping partner solely to deliver your order. We do not sell your personal information, and we do not share it for third-party marketing.

Payments are processed through cash on delivery, InstaPay, or Vodafone Cash. auralish does not store full card numbers or banking credentials on our website.

Our storefront does not require an account to browse or place an order. Where we do store order records, access is restricted to the auralish team for fulfillment and customer support.

We use a small number of cookies and similar technologies to keep your cart working, remember your language preference, and measure basic site usage. You can clear them at any time from your browser settings.

We keep order records for as long as needed to support returns, accounting, and regulatory requirements. To request a copy of your data or ask us to delete it, contact us at auralish.eg@gmail.com.

If you believe you have found a security or privacy issue with our website, please email auralish.eg@gmail.com so we can look into it.